Shipping policy

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. All return shipping is part subsidised, we will subsidise you £1.99. This will be issued on refund.

You should expect to receive your refund within 7-10 days of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper, the time it takes us to process your return once we receive it, and the time it takes your bank to process our refund request.

 

Returns address: 

Order (Enter your order number)

Unit 4301 – Renna Clothing 

Safestore Middle Engine Lane

Wallsend

NE28 9NT

Please ensure that you enter your order number onto the address label or we will be unable to identify the parcel to issue your return. If you have any issues or questions, please Contact Us and will will be able to assist you. 

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Shipping is free for all orders over £20. 

 

Delivery Times:

Flat Rate Delivery - 3-4 Working days

Express Delivery - 1-2 Working Days